Terms and Conditions

Welcome to The LíNG. By using our website and purchasing from us, you agree to the following terms and conditions:

1. Contact

Should you need any assistant, please get in touch with us via email, instagram or xiaohongshu. Please see footer for the link.

2. Shipping Methods

We offer shippings via UPS or USPS.

Please ensure all shipping details are accurate when placing your order. We are not responsible for delivery delays due to incorrect addresses.

3. Offline Collection

If you are around NYC metropolitan region and prefer to make purchase and collect your items offline, please contact us directly via email, instagram or xiaohongshu. Please see footer for the link.

4. Care Guide

Hand wash in cold water. Machine washing is not allowed

  • Avoid vigorous rubbing to prevent loss of luster or whitening

  • Soak in cold water for 5-10 minutes before washing. Do not soak for long periods or in hot water

Use neutral detergents

  • Silk garments are made of protein. Using regular alkaline detergents can make clothes hard, aged, and discolored. It's recommended to use silk-specific detergents

  • Small tip: Our everyday neutral shower gel can also be used

Avoid sunlight. Do not use a dryer

  • The best drying method for silk clothing is to air dry indoors. Hang in a place with no direct sunlight but good air circulation to best preserve the garment's color vibrancy!

Store away from light

  • Please put clean clothes in the dust bag we provide. Avoid contact between clothes and metal hangers. The fabric is delicate and fluffy, storing it in a dust bag can prevent pilling to the greatest extent

Ironing guide

  • The ironing temperature should not exceed 100 degrees Celsius/212 degrees Fahrenheit.

  • When ironing directly, be sure to put a cloth over it and use a low-temperature setting, or use a steam iron about 10cm away to iron. Before ironing, you can use a spray bottle to slightly dampen the clothes.

Avoid storing with mothballs, otherwise it's easy to become brittle.

5. Return Policy

All sales are final. We do not accept returns or exchanges unless the item has a manufacturing defect. In case of a defective item, please notify us within 7 days of receipt. We will offer a refund.